Non-Refundable Policy:
- All bookings are non-refundable. Once confirmed, the reservation is final, and no refunds will be issued.
Schedule and Changes:
2. Booking Changes: Please note that changes to the date and time of your reservation are not permissible once booked. Ensure the accuracy of your details before confirming your booking.
Timely Information:
3. Flight Delay Notification: In the event of a flight delay, it is the client's responsibility to inform us at least 6 hours in advance of the scheduled pick-up time. Failure to do so may result in service unavailability, and no refunds will be provided.
Wait Time Policy:
4. Driver Waiting Period: Our drivers will wait for clients for a maximum of 15 minutes from the scheduled pick-up time. After this period, the driver reserves the right to cancel the transfer, and the payment made will not be refundable.
Pick-up Time Consideration:
5. Advised Pick-up Time: Clients are advised to indicate their pick-up time, considering the time required to exit the airport. This ensures a smooth and timely transfer. Please plan accordingly to avoid any inconveniences.
Disclaimer:
6. Force Majeure: The company shall not be liable for any failure or delay in performing its obligations due to unforeseen circumstances, including but not limited to natural disasters, acts of government, or other events beyond our control.
Contact Information:
7. Communication: It is crucial to keep us informed of any changes or issues. For any communication regarding your reservation, please reach out to +351915819655 .
By confirming your booking, you acknowledge and agree to abide by these terms and conditions. We appreciate your understanding and cooperation.
